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Ask a Librarian

As our mission statement says, we are here to help you navigate our virtual sea of resources by employing professional librarians who welcome your questions and challenges. We serve children, teens, adults, seniors and those with special needs of all kinds. The Tompkins County Public Library offers reference service in several convenient ways. Select one of the options on the left to find out more about how we can assist you.

In Person

We invite you to visit our beautiful facility and stop by our reference desks in both Adult Services and Youth Services. We will gladly answer your questions. Please check our hours.

By Phone

Adult Services Reference
607-272-4556

Youth Services Reference
607-272-4557 x276

FAX 607-272-8111

Submit your question via online form

Use the Ask-a-Librarian online reference service to submit your questions to a librarian at Tompkins County Public Library.

Reference Online Chat

Ask Us 24/7 is a virtual chat service that connects people with reference librarians.

Ask Us 24/7 is available 24 hours a day, 7 days per week. You will not necessarily be chatting with a librarian in our community or even at our library, but you will be chatting with a reference librarian.

For more information on this service, visit tcpl.org/research/ask-247.php