You are here: Home » Reference & Research » Ask a Librarian

Ask a Librarian

As our mission statement says, we are here to help you navigate our virtual sea of resources by employing professional librarians who welcome your questions and challenges. We serve children, teens, adults, seniors and those with special needs of all kinds. The Tompkins County Public Library offers reference service in several convenient ways.

In Person

We invite you to visit our beautiful facility and stop by our reference desks in both Adult Services and Youth Services. We will gladly answer your questions. Please check our hours.

By Phone

Adult Services Reference
607-272-4556

Youth Services Reference
607-272-4557 x276

FAX 607-272-8111

Ask a Librarian Email Reference

Submit your question via our online form.

Use the Ask-a-Librarian online reference service to submit your questions to a librarian at Tompkins County Public Library or send an email to askalibrarian@tcpl.org.

Reference Online Chat

Ask Us 24/7 is available 24 hours a day, 7 days per week. You will NOT be chatting with a librarian at Tompkins County Public Library and may not even be chatting with a librarian in our community, but you will be chatting with a reference librarian.

For questions regarding your Tompkins County Public Library account, please contact us directly in person, by phone or by email. See information above.

For more information on this service, visit tcpl.org/research/ask-247.php.